Why can’t I receive the email?

It could be due to a few different problems: 

1. The mail account runs out of storage space 
   • Go to clients.yoov.com to upgrade mail capacity 
   • Delete emails to free up spaces
      
2. You’re using an invalid email account
   • Make sure the internet is connected
   • Go to clients.yoov.com and check if the email is active
     
     
3. You’ve typed the wrong password
   • Make sure the password inputted is correct
   • Go to clients.yoov.com and change the password 
4. Your domain has expired
   • Renew/ extend your domain registration from the domain host website
   • If you purchased a new domain, go to clients.yoov.com to reset the MX records